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| FAQ For SLT 4 Friends Package |
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1. What is "SLT 4 Friends" package?
"SLT 4 Friends" allows SLT customer to add up to FOUR of his most frequently used contact telephone number to this "SLT 4 Friends" list. |
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2. What type of customers can get this package?
All SLT Megaline and Citylink (Business, Residential customers and V talk) customers are entitle to this package. Initiator should be the Legal owner of the telephone. |
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3. Is this service available for both SLT Pre paid and Post paid customers?
No. Only SLT Post paid customer can obtain the package. |
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4. How does the customer nominate "SLT 4 Friends" telephone numbers?
Each "SLT 4 Friends" telephone number list can contain a maximum of FOUR numbers. This will be a combination of either,
Option 01
Maximum of four SLT numbers
or
Option 02
at least two SLT numbers and two any other network numbers.
SLT 4 Friends - Number combination
| Option 01 |
| SLT |
SLT |
SLT |
SLT |
| Option 02 |
| SLT |
SLT |
Other Network |
Other Network |
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5. What are the charges for "SLT 4 Friends" package?
| Rental & Other charges |
| Initiation Charge (One Time) |
Rs. 100/= |
| Monthly rental |
Rs. 50/= |
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6. What are the special benefits of the package?
"SLT 4 Friends" package owner (initiator) can call the list members at at a discounted rate. (But the list members will not receive the discounted rate when they call the list initiator.)
| Call Charges |
Day |
Night |
| SLT |
1.00 |
0.50 |
| Any Other |
2.00 |
0.50 |
| Startup fee of Rs. 1.50 is applicable. |
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| Time Bands |
| Day Time |
Everyday - 0500 hrs to 2100 hrs |
| Night Time |
Everyday - 2100 hrs - 2400 hrs and 0000 hrs - 0500 hrs |
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| Notes |
- The above charges are exclusive of taxes
- Calls will be billed on per second basis
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7. How does customer activate the "SLT 4 Friends" Package
By filling an application and handing over to any CSU or Teleshop |
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8. Does customer can nominate or change the numbers for "SLT 4 Friends" in advance?
No. Not allowed for future date nominations/number change (except next working day). Hence, all should be the immediate number nominations or changes. |
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9. How many times a customer can change the "SLT 4 Friends" designated numbers?
Customer can change the activated numbers only FOUR times within one biiling month. |
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10. What are the charges applicable for changing "SLT 4 Friends" numbers?
For each and every number change, Rs.25/= will be charged from the customer.
(It can be charged maximum of Rs. 100 (25x4)) as the number change fee within one billing month period) |
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11. Is it possible to nominate IDD numbers for "SLT 4 Friends"?
No. Customer can nominate Four LOCAL numbers only. Short codes are also not allowed. |
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12. Can customer obtain the multiple subscriptions of "SLT 4 Friends"?
Yes. (i.e. If a customer has two lines, 4 nominated numbers can be activated for each number. Then total will be 8 nominated numbers) |
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13. How does the customer deactivate the "SLT 4 Friends" package?
Customer has to produce the deactivate request letter to relevant Teleshop or RTOM office. |
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14. How does the customer get the telephone bill for "SLT 4 Friends" package
"SLT 4 Friends" usage will be added to the normal SLT monthly bill. |
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15. Does customer needs to pay the "SLT 4 Friends" service rental if bar the outgoing facility temporarily?
Yes, customer has to pay the "SLT 4 Friends" rental as usual. |
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16. Are there any conditions will be applied when customer request for obtaining the "SLT 4 Friends"?
Yes.
- The customer's account should be in an active state to initiate a request for "SLT 4 Friends" package.
- This option is available on a per account basis to all Postpaid customers excluding customer who have,
- Public Payphone lines
- ISDN lines
- Temporary lines
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