| 1. |
New Megaline customers cannot avail themselves of the old calling plans and must choose one of the new calling plans. |
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| 2. |
Existing customers who are already registered under the old calling plan can migrate into the new calling plan and migrate back to the old plan free of charge within three months (A fee of Rs.750 is charged for migration). |
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| 3. |
If a Customer requests for relocation of service, no rental will be charged until relocation is completed at the new address (provided that the telephone service is disconnected at the original location for the duration of Customer's request. |
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| 4. |
SLT's aim is to provide an uninterrupted telephone service. However, if a Customer is deprived of service for more than the specified restoration time, SLT will offer appropriate rebate to the Customer, provided that the cause for the interruption is within the control of SLT. |
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| 5. |
All of the above charges are exclusive of government taxes. |