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Our Customers |
In our Chapter ‘Group Review’ we have extensively covered our ethos and its manifestation in terms of products and services extended to the customer.
Customer centricity underpins all organisational decision-making processes. It is a core driver of enterprise – from recruiting and equipping employees, to adopting the finest of materials, to fashioning state-of-the-art products and services, to being a learning organisation with the resilience and flexibility to face challenge and grasp opportunity in a fast-changing environment and so much more.
Add an infrastructure of ever growing customer outlets, service networks and facilitating points and you have a very effective customer centric operation that is SLT today.
For the morrow, we are advancing our strategy along a new path – from networks to markets – placing the customer more in focus than ever before. This we believe, is the direction of the future – it is the path along which the industry as a whole will move. |
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