Sri Lanka Telecom Annual Report 2004  
 
Sri Lanka Telecom - Focussed on Goals Beyond
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  Management Discussion and Analysis
   
 
Setting Our Compass
Setting the strategic direction for SLT for the year 2004 required a carefully focussed approach. In an industry developing as rapidly as telecommunications, one is truly spoilt for options. Thus, pursuing the myriad areas of opportunity, greatly tempting though they were, required us to make careful choices along a planned path.

Phase IV of our Strategic Plan commenced in 2004 and will run through 2006. The key strategic direction of this phase of the Plan is to position SLT’s brand image as that of a technologically advanced, reliable and customer focussed telecommunications service provider with a global reach, both in Sri Lanka to its business and other customers, and abroad to multi-nationals and other telecommunications service providers.

In terms of momentum, it indicated the necessity to “move outwards”; to position the Company as a premier regional telecommunications operator utilising its ever evolving global connectivity to provide a diversification of revenue streams through marketing such capabilities internationally.

It is against this backdrop that we present an analysis of management initiatives for 2004.

 
Using Enhanced Global Connectivity
In March 2004, SLT became a co-signatory with 15 other international telecommunications carriers to collaborate on the construction of SEA-ME-WE 4, the new submarine cable to be commissioned by end 2005.

Additionally, the Company chairs the Finance and Administration Committee which has responsibility to see this US$ 500 million project to completion.

SEA-ME-WE 4 a next generation, fibre optic cable will revolutionise current connectivity, increasing bandwidth from 80 Gigabits per second to 1.32 Terabits per second. SLT will benefit by gaining higher connectivity, better reliability, improved security and
enhanced speed, with many of the services offered being on par with the best in the world.

Another high point of the year was the coming to fruition of the agreement signed between SLT and Bharat Sanchar Nigam Limited (BSNL) where an Indo-Sri Lanka Microwave Link was established between Talaimannar and Rameshwaram.

This initiative is a further step along SLT’s path to becoming an international long distance carrier for Indian traffic.

BSNL’s strength as India’s No.1 and the world’s seventh largest telecommunications company, yields a consumer base of over 40 million Fixed Line customers and 6 million cellular subscribers to be served by SLT.

A further development saw the signing of a MoU between SLT and BSNL who have agreed to collaborate on the construction of a submarine cable which will cater to voice and data traffic between and beyond India and Sri Lanka.

These developments taken in tandem with our bilateral agreements with all Indian operators holding international licences, plus an international linkage network with 223 countries and an international connectivity of approximately 7,128 circuits, serve to
lay a firm base for our progress towards becoming a premier regional operator.

For the future, we intend to expand international operations through hubbing and transit services to overseas telecommunications service providers.

The next step along this pathway will see SLT reaping revenue from marketing its expertise and capabilities in network, system integration and advanced technology to other telecom operators both in South Asia and other parts of the world.

This is an exciting journey for which SLT is ideally positioned and prepared.

The Growing Presence of the Mobile
Although the subject of Mobile Telephony has been covered more fully elsewhere in this report, it is pertinent to make mention of the vast potential for growth that lies within this sector. It is also relevant from point of view of the fact that the mobile is a key element in the “look beyond” approach we have adopted today - an approach that explores worlds beyond fixed telephony and more conventional forms of communication.

SLT’s fully owned mobile company Mobitel may not be Sri Lanka’s No.1 operator just yet, but they’re getting there, fast. Mobitel’s strategy is based upon using the supremacy of its technology, brilliant customer care and state-of-the-art value added services, to grow coverage and offer the best and most modern mobile telecom solutions in the country.

From this platform Mobitel will aim for the top spot as Sri Lanka’s No.1 mobile telecom operator.

For the year 2004, Mobitel grew its customer base by a staggering 99.3%, fuelled mainly by its introduction of its EDGE enabled GSM services. It grew market share by 8% for 2004.

Market demographics show a penetration of just 10% whilst growth has averaged 53% over a 10-year period.

There can be no clearer example of the huge potential that lies within this sector.

Mobitel’s presence within SLT’s fold gives us a unique positioning within the telecommunications industry of Sri Lanka; that of the only truly integrated telecommunications service provider in the country today, able to offer fixed line, data and mobile services to its clientele.

This is a key factor in the Company’s bid to “move outwards” - taking telecommunications beyond a purely local focus, to the international arena.

Indicators of Strength
Along such a journey as SLT undertook in 2004, it was heartening to receive acknowledgment and honour which we have justifiably taken as endorsements of the Company’s strength in pursuing its strategies.

International Bond Issue
SLT successfully completed an international bond issue which realised US$ 100 million, in late 2004. The issue was oversubscribed tenfold.

In the process the Company notched up several “firsts”. This was the first ever international fixed rate bond from an entity in Sri Lanka, which was also the first to receive an international credit rating. This landmark offering from SLT has created a new benchmark in the international debt capital markets for borrowers from Sri Lanka, and opened up opportunities for local companies to source similar funding.

The bond issue also attracted an international rating of B+ from both Fitch and Standard & Poor’s, making SLT the first Sri Lankan company to receive such an accolade.

Another aspect of this milestone is that its success was due in no small measure to the strength and standing of SLT as the leading corporate entity in Sri Lanka.

Rated High
In 2004, Fitch Ratings Lanka assigned its highest rating of SL AAA (sri) to SLT. This level of rating is only assigned to companies of exceptionally strong capacity to meet their financial commitments in full, and on time.

The rating takes into account SLT’s position as a fully integrated telecommunications service provider, its dominant market share in Direct Exchange Lines (DELs), its capacity to offer Data and other network services and the prospects of growth in the wireless telecommunications sector.

In a comprehensive survey and rating process, the LMD Business Magazine ranked SLT the No.1 Company in Sri Lanka. We were chosen as Sri Lanka’s most valuable brand and the country’s top corporate entity for 2004.

A Regulatory Issue
The maximum impact for International Telecommunications Operators’ Levy has already been taken into 2004 accounts. However, regulations are now being prepared to enable domestic operators to receive reimbursement of up to 2/3 of this levy in respect of rural roll out. As SLT has consistently continued to roll out network at a steady pace the Company is confident of being able to review the full amount of this reimbursement once the regulations are published.

All in all, 2004 has been a year of great opportunities successfully seized and developed upon.
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