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Sri Lanka Telecom is the national telecom flag carrier in Sri Lanka. Thus the development of our network and providing a superior service to our customers is important, if we are to contribute towards the development of the economy and society.

By any yardstick, the field of telecommunications in Sri Lanka has shown massive development, particularly over the last five years. Worldwide advances in communication technology such as the Internet, Fibre Optics and Digital systems have not only changed the way we communicate, but even our very lifestyles.

However, SLT still remains within a cycle of change, and development continues, constrained to some extent by the impact of the ethnic conflict on the economy.

Even though our penetration of the fixed phone sector stands at around 4% of the population, we face competition from several quarters - particularly WLL, cellular operators. SLT has substantial issues to resolve at this stage of its development.