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Office Assistant (Female) for Colombo Contact Centre

Sri Lanka Telecom’s Colombo Contact Center is a centralized facility within the company that is dedicated handling customer interactions and providing support. The primary goal of this support contact center is to assist customers with their inquiries, issues, or requests in a timely and efficient manner, ultimately enhancing the overall customer experience.

Job Profile

Sri Lanka Telecom is in search of capable individual (female) to work as Office Assistant to support its Contact Centre Officers at the Colombo Contact Centre.

  • Female Candidate.
  • Sat G.C.E. (O/L) Examination.
  • Appointment will be on contract basis for three years period.
  • Selected candidate will be designated as ‘Customer Care Assistant’.
  • Upper age limit is 35 years as at application closing date.
  • The successful candidate would be provided with a competitive remuneration.

Method of Application

Application should be sent via online. Complete the online application on your own, submit with curriculum vitae together with scanned copies of birth and G. C. E. (O/L) certificates on or before 08th February 2024.

Apply online :

Applications without supporting documents will not be entertained and applications sent by post will not be accepted. Attachments file size should not exceed 15 MB.

Sri Lanka Telecom PLC is an equal opportunity employer and any type of canvassing will be a disqualification.


Chief People Officer

Sri Lanka Telecom PLC